Phones systems that work for you.
Companies today have unique communications needs. With employees constantly on the move, anything that helps them stay connected, collaborate more effectively and respond more quickly to customers can directly impact a Customer Satisfaction Index scores and ultimately, its bottom line. Prologic Systems gives employees better control over their communications, so they can prioritize their interactions and work more productively. It also allows the dealership to automate key processes, such as incoming call handling and outgoing service reminders.
Prologic engineers and process specialists understand the unique needs of companies, and can help design a customized solution to streamline operations, improve customer service and help sales teams close deals more effectively.
Example; Currently an automotive dealer uses a carrier for their voice traffic, a service to track toll free numbers and carrier for their internet connection. That is four different carriers with three different bills. Now they use Prologic Systems, one bill, one source and a savings of 30-40% from their current carriers and service providers.
Key Features and Benefits
- Utilize our Toll Free Numbers: We provide your company with toll free numbers to be used for all your advertising. We will track the results, record all calls and place the results in your reports system.
- Reduce Your Operating Network Cost: We incorporate all telecommunication cost from the all the carriers use into one single SIP network to reduce your cost to make calls, Internet T-1 and PRI's.
- CRM Mobility: Now sales reps no longer have to be clamped down at their desk to utilize their CRM system or telephone. With our mobility application, a sales rep can access their CRM system from anywhere as long as they have a telephone.
- Increase Your CSI Scores: Provide your customers with 24/7 access to information and services, and empower your staff to respond more quickly and effectively to customer requests for better Customer Satisfaction Index scores.
- Boost Productivity: Improve collaboration and communication efficiency, and increase the mobility of your sales team and service techs.
- Reduce Costs: Automate repetitive communications, including incoming call handling and service reminders.
- Grow Your Business: Create automated sales outreach campaigns that bring in business without overloading your sales teams.
- Improve Information Flow: Help everyone in your organization manage their communications and access information more efficiently and with less disruption.